Mobile kiosks are now being used by the Homeless ID Project and the Arizona Department of Transportation Motor Vehicle Division (ADOT MVD) to help people experiencing homelessness obtain state-issued driver licenses and identification cards.
These kiosks connect directly with the MVD, allowing the Homeless ID Project to serve clients at more locations beyond its Key Campus in downtown Phoenix. One kiosk will be available for communities throughout the Valley, while another will operate in Tucson. The new technology is intended to support the organization’s goal of providing documents such as state IDs and replacement birth certificates from all 50 states.
“An ID is more than just a piece of plastic – it’s a key that unlocks opportunity,” said Rick Mitchell, Executive Director of the Homeless ID Project. “Last year, 70 percent of our clients told us they want an ID so they can get a job. These kiosks allow us to meet clients where they are and help more people reclaim their independence and rebuild their lives.”
The kiosks were donated by Kyndryl, which has partnered with ADOT MVD for over ten years to offer secure ways to conduct services online.
Previously, ADOT MVD worked with the Homeless ID Project by letting clients visit a TeleMVD office on the Key Campus for replacement licenses or IDs without needing transportation to distant offices.
The Arizona Department of Transportation manages facilities such as rest areas and highway monitoring systems across the state. It aims to safely connect residents and strengthen Arizona’s economy through its transportation initiatives (official website). Jennifer Toth leads ADOT as director, overseeing planning, design, construction, maintenance, and operation of statewide transportation systems (official website). The department collaborates with various partners on projects like corridor studies and traveler information systems (official website).
Homeless ID Project is a privately funded nonprofit founded in 1988 by Reverend Gerald Roseberry after he experienced homelessness firsthand. The agency provides identification replacement services from two permanent sites and twelve shared spaces throughout Arizona. More details can be found at homelessidproject.org/.
