Arizona Public Service outlines ways for customers to lower energy costs

Jeffrey B. Guldner, CEO of Arizona Public Service (APS)
Jeffrey B. Guldner, CEO of Arizona Public Service (APS)
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Arizona Public Service announced on Apr. 14 that customers have several options to manage and potentially reduce their monthly energy bills, even as costs rise in other areas such as groceries, rent, and gas. The company said that small changes at home or selecting the right rate plan can give residents more control over what they spend.

The topic is important for many Arizona households facing higher living expenses. Arizona Public Service delivers power to about 1.4 million customers across the state, according to the official website.

The company said one of the simplest steps is choosing a rate plan that fits individual lifestyles. “We offer a variety of options, whether that’s saving by shifting usage, adjusting daily habits, or keeping costs simple and predictable,” Arizona Public Service said in its announcement. Customers with at least three months of usage history can compare plans through their online account or their bill’s Monthly Plan Comparison feature.

Smart technology also plays a role in managing energy use. According to Arizona Public Service, using smart thermostats allows residents to adjust heating and cooling patterns for savings during peak hours without constant manual changes. The company offers programs like APS Cool Rewards where smart thermostats are adjusted slightly during conservation periods while still maintaining comfort.

Simple actions such as running large appliances during off-peak times or sealing windows and doors can help lower bills further without major upgrades. For those experiencing financial hardship, assistance programs are available: “Energy Support Program Qualified customers receive up to 25% or 60% off their monthly bill… Crisis Bill Assistance Up to $1,000 per year for unexpected hardships for qualified customers… APS CARE Up to $500 in bill assistance, regardless of income… Flexible Payment Arrangements Gives you more time to pay when you need it.” Details about these support options are available on the company’s official website.

Arizona Public Service operates as a regulated utility company under its corporate structure according to the official website. It serves a large portion of Arizona including border towns and both rural and urban areas within its territory according to the official website.

The company provides not only electricity but also related services such as power delivery setup and transfer, outage support, and customer billing assistance programs according to the official website.

In conclusion, Arizona Public Service said: “No matter what plan you choose, the amount you pay depends on the amount of energy you use… Whether you want to understand your rate plan options, build new habits at home, use technology to your advantage, or access support during a difficult time—we’re here to walk with you every step of the way.”



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