Phoenix Sky Harbor International Airport announced on Apr. 20 that it will recognize its volunteers during Volunteer Appreciation Week, which takes place from April 22 to April 28. The airport’s volunteer program includes Navigators, Navigator Buddies, Teen Navigators, and Navigator Chaplains who support guests and help maintain high service standards.
The recognition highlights the important role volunteers play in assisting travelers and contributing to the airport’s reputation for guest service. Since the start of the program in 2000, more than 1,800 volunteers have given over 1.7 million hours of service at Phoenix Sky Harbor.
Navigators are known for their purple attire and help guests with directions and information throughout the airport. Other volunteer groups include Navigator Buddies—therapy dogs who interact with passengers—Teen Navigators who are high school students volunteering during summer months, and Navigator Chaplains who provide spiritual support.
“All volunteers play an essential role in maintaining the high standards of America’s Friendliest Airport,” said Deputy Aviation Director for Public Relations Heather Shelbrack. “Their dedication, compassion and service help ensure that millions of travelers each year feel welcome and supported from the moment they arrive at Phoenix Sky Harbor.”
During this year’s appreciation week, activities will include sharing memorable moments by Navigators as well as executive team members shadowing a Navigator to observe their daily contributions.
In related developments at Phoenix Sky Harbor International Airport: Breeze Airways joined the airport with new services from Phoenix to Charleston, South Carolina, and Provo, Utah beginning November 2, 2022 according to an announcement by Breeze Airways Chief Operating Officer Michael Wuerger. Additionally, Roxann Favors was named Assistant Director/Chief Revenue Officer for the City of Phoenix Aviation Department, bringing nearly two decades of management experience; Jay DeWitt was appointed Assistant Director/Chief Development Officer overseeing planning, design/construction services, and financial management divisions.
Phoenix Sky Harbor reports an annual economic impact exceeding $44 billion with approximately 1,300 aircraft movements daily and more than 140,000 passengers arriving or departing each day.
